Frequently asked questions

Casa Julián-Inn offers private rooms in Madrid, close to the airport, IFEMA and the Metropolitano Stadium. Access is self-service using codes and every room has a private bathroom.

It is at 52 bis Calle de Julio, San Blas-Canillejas, 28022 Madrid. The full address also appears in your booking confirmation.

There is no 24-hour staffed reception. Online check-in and access codes are used. Staff are normally available from 9:30 am to 3:00 pm.

The property has a ground, first and second floor and no lift. A ground-floor room may be requested, subject to availability and confirmation.

Single rooms, double rooms with one double bed, twin rooms and double studios with a full kitchen are available, depending on your dates.

Yes. Every room has a private bathroom with a shower.

Book through this website or the platform where you found the property. Select the correct dates and number of guests to see availability and the final price.

Prices depend on the dates, room type, occupancy and rate selected. The booking engine shows the final amount for your chosen conditions.

This depends on the selected rate and booking channel. If you booked through a platform, request the change there. Always check the conditions in your confirmation.

This depends on the channel and rate. Booking.com payments are usually processed about one week before arrival; direct bookings are normally charged four days before arrival. Your confirmation takes precedence.

Please ask in advance with the dates, number of guests and required room arrangement. Parties, stag or hen events and similar gatherings are not allowed.

Yes. Every guest, including children, must complete online registration before midnight on the arrival date. Access codes cannot be generated until registration is complete.

Codes are normally emailed at 2:45 pm on arrival day, provided every guest has completed check-in and a valid email address is available. Please check your spam folder too.

Make sure you are using the code for the correct door, it is after 3:00 pm and the code is entered exactly. If it still fails, call +34 635 91 33 51 while you remain by the entrance.

Yes, provided online check-in was completed before midnight and you already received your access codes.

Early access is not guaranteed because rooms are cleaned between 11:00 am and 3:00 pm. The property may confirm it on the day if your room is ready.

Yes, free Wi-Fi is available. Connection details are provided at the property or in the arrival information.

A cot can be requested for €10 per night, subject to availability and confirmation. Please request it in advance.

An extra bed can be requested for €15 per night, subject to room capacity, availability and confirmation. Please request it in advance.

Pets are not allowed at Casa Julián-Inn.

No. Smoking is prohibited in rooms and throughout the property.

No. Only the double studio has a private full kitchen. A shared microwave and coffee machines are available in the common areas.

Before check-in, luggage can normally be left between 9:30 am and 3:00 pm by prior arrangement. After check-out, collection must be no later than 2:00 pm and requires confirmation.

Madrid-Barajas Airport is approximately 5 km away. A taxi normally takes 10–15 minutes to T1/T2 and may take longer to T4, depending on traffic.

Canillejas station on Metro line 5 is the main connection. EMT bus 88 links the neighbourhood to Canillejas, and the N5 serves the area at night. Check live schedules before travelling.

Take bus 88 to Canillejas, then Metro line 5 towards Ciudad Lineal, Ventas, Gran Vía, Callao and Ópera.

There is no private car park. Free street parking can usually be found nearby, but a space cannot be guaranteed.

No deposit is charged or held. The card entered during check-in acts as a guarantee. The €150 shown on Booking.com is only a reference amount for possible damage or breaches of the rules.

Available methods are shown during booking and check-in. Visa, Mastercard and Maestro are normally accepted. Never provide full card details in the chatbot.

Call +34 635 91 33 51 as soon as possible and provide the booking name, room number, departure date and a description of the item. Recovery cannot be guaranteed.

Call +34 635 91 33 51 for urgent access or in-stay issues. For general enquiries, email casajulian-inn@nookspacesl.com.